Patient Rights & Responsibilities Charter

In alignment with NABH quality benchmarks, Kusum Hospital upholds the dignity, safety, and autonomy of every patient who enters our healthcare facility.

1. Right to Respect and Dignity

Every patient is treated with respect and consideration, regardless of background, gender, religion, or economic status.

2. Right to Informed Consent

Patients have the right to receive full explanations regarding their diagnosis, proposed procedures, potential risks, and alternative treatment options in language they understand before consenting to surgery.

3. Right to Price Transparency & Cashless Entitlement

Beneficiaries of Ayushman Bharat (PM-JAY) and CAPF have the right to 100% cashless hospitalization, free pre- and post-medications, and zero out-of-pocket billing as stipulated by government packages.